Thursday 26 April 2012

Installing Sophos endpoint on Windows 7

Issue installing sophos on windows 7 pc, made sure the remote registry service was running, looked round sophos site, but so many misleading answers, finally found this,which mentions file sharing within the windows firewall settings:

http://www.reading.ac.uk/internal/its/help/its-help-pcsecurity/its-sophos-troubleshoot.aspx

section: Updating Has Never Worked Since Installing

Slightly different for me, I typed 'firewall' in search/run bar on start menu. Selected 'Windows Firewall', (not advanced security).

On left selected 'Allow program or feature through windows firewall'

Ticked 'File and printer sharing'
Works now!

P.S
Had another issue after upgrading endpoint to 5.2
Excerpt from: http://downloads.sophos.com/tools/on-line/deployment_guide/en-us/index.html
(on right hand side Enterprise console 5.2)

'Overview of required settings
The table below gives an overview of all the settings required to protect and manage an endpoint computer. If you are familiar with creating and configuring Group Policy Objects (GPOs) you can use the table below to quickly configure your network. If not, follow the detailed instructions below the table.
Requirement Details
Windows Firewall Rules
 File and Printer Sharing (SMB-In)
Remote Scheduled Tasks Management (RPC)
Sophos Remote Management (TCP 8192 and 8194 Inbound and Outbound)

Services Task Scheduler (Started)
Windows Installer (not Disabled) '

For me the Windows Installer service needed to be started! It was not disabled, it was just set to manual and in stopped state.

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